General Refund & Voucher Terms

All vouchers, bookings, promotional offers, coupons, and deals purchased through Roarzap are subject to the following conditions unless otherwise specified by the respective merchant:

• Non-transferable

• Non-exchangeable

• Non-refundable after successful redemption

• Non-redeemable for cash or credit

• Non-replaceable if lost, stolen, or expired

Roarzap acts solely as a platform connecting customers with third-party merchants and service providers. Any disputes regarding service quality, availability, or redemption may be subject to the merchant’s policies and applicable laws.

Refund requests, where applicable, will be reviewed on a case-by-case basis and are subject to the merchant’s approval and Roarzap’s refund guidelines.

Roarzap reserves the right to modify, suspend, or terminate any offer, promotion, voucher, or booking at its sole discretion without prior notice.